Full-time · Jubilee Hills
CRE Sales
Drives telecalling and lead-generation activity to feed the sales funnel.
The role
The CRE (Customer Relationship Executive) – Sales drives the top of the sales funnel through structured telecalling and lead follow-up, converting database and campaign leads into showroom walk-ins and test-drive appointments. This role is critical to keeping the sales funnel healthy, and requires disciplined CRM usage, persistence in follow-up and the communication skills to build interest over the phone.
Responsibilities
- Make outbound calls to database/campaign leads to generate walk-ins and test-drive appointments
- Follow up on all enquiries through the sales funnel until conversion or closure
- Update every call outcome and lead status in the CRM within the defined TAT
- Maintain data hygiene by cleaning and segmenting the calling database periodically
- Coordinate with Sales Consultants for handover of qualified leads and appointment scheduling
- Maintain daily/weekly call and conversion reports for the Sales Manager/CR Head
Requirements
- Education: Graduate in any discipline.
- Experience: 1-3 years in a tele-calling/CRE role; automobile or retail preferred.
- Telecalling and lead-qualification skills
- CRM/e-Dealer usage
- Good communication in the local language(s) and English
- Basic objection-handling to convert cold/lukewarm leads into appointments