Full-time · Hyderabad West
Internal Dealer Trainer
Trains the sales and support teams on product, process and EV-specific customer handling.
The role
The Internal Dealer Trainer builds and delivers training for the sales and support teams on product knowledge, sales process and customer handling, with particular emphasis on preparing the team to sell a category (EV) that is new to most customers. Because a well-informed sales team is central to converting first-time EV buyers' curiosity into confident purchase decisions, this role has an outsized influence on how the business is perceived in its early days.
Responsibilities
- Design training modules covering product knowledge, sales process and EV-specific customer handling
- Conduct induction and refresher training for Sales Consultants, Car Finance/Insurance Executives and related roles
- Assess trainee/team proficiency and identify gaps for coaching
- Coordinate with the GM – Sales and functional heads on training priorities and calendar
Requirements
- Education: Graduate in any discipline; certification in training/instructional design preferred.
- Experience: 5-8 years in automobile sales or training, with prior experience designing and delivering training programs.
- Training needs analysis and content/module design
- Facilitation and classroom/on-floor training delivery
- Product and process knowledge across sales, finance/insurance and delivery functions